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Why is Comcast's customer service so bad?

The Verge Follow
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  • 7 years ago
  • 88,375 views
  • 1,144 likes
  • 258 comments
Comcast's customer service policies have come under fire after a recorded phone call went viral. Nilay Patel talks to Adrianne Jeffries about Comcast Confessions, an investigative reporting series about life inside America's largest cable company.
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